Return or Replacement

Pack all the items in the original packing. Items bought as sets must be returned in sets

Fill in the return request form attached to the order.

Send the parcel to the Vendor address. After you have sent the parcel, please inform us of that by sending a request to Click here

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items without defining the reason within 7 (seven) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, Customers must submit a copy of proof of purchase and fill in the return request form.
Rules on returning and exchanging Items with discovered defects:

Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 7 (seven) calendar days from the moment of receiving the Items from the Seller or the Seller's representatives. The only exception is defects caused by improper handling of the Items by the Customer.

Customers have the right to refuse to take Items and ask for a money refund. In this case, the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items you must submit a copy of proof of purchase and fill in the return request form.